Frequently Asked Questions

How do I book a ride with Osmos Black?

You can easily book a ride through our website by selecting your pickup time, choosing a vehicle, and confirming your reservation.​

Our fleet includes a range of luxury vehicles, including sedans, SUVs, Sprinter Vans, and stretch limousines, all equipped with premium amenities for a comfortable ride.

We recommend booking at least 24 hours in advance to guarantee availability. However, last-minute bookings may be accommodated depending on availability.

To avoid charges, cancellations must be made within the following timeframes:

  • Sedans, SUVs, and Vans: Cancel at least 2 hours before the scheduled pickup time.

  • Hourly Services: Cancel at least 4 hours before the scheduled pickup time.

If a reservation is canceled outside of these timeframes—or if no cancellation is made—the full amount of the reservation will be charged. This applies to all vehicle types and any additional services requested.

Absolutely. Our chauffeurs are hand-picked, background-checked, and trained to provide impeccable, discreet, and courteous service at all times.

Yes. Whether it’s chilled beverages, specific music, child seats, or onboard Wi-Fi, we’ll tailor your experience. Just let us know your preferences in advance.

Yes. Your chauffeur will meet you at the terminal with a personalized sign, assist with your luggage, and ensure a seamless arrival experience.

Absolutely. We offer hourly, daily, and weekend bookings tailored to your schedule. Ideal for events, corporate travel, or getaways.

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