Privacy Policy

Effective April 2025
MrNate Luxury Transportation LLC dba Osmos Black ("Osmos Black") respects your privacy. This policy explains how we collect, use, share, and protect your information.

1. Information Collected

We collect personal information through our website, booking forms, or authorized agents, including:

• Name, email address, phone number
• Address and trip details
• Payment information (processed securely via Limo Pay)

We also collect usage data through cookies and analytics tools.

2. How We Use Information

• To confirm and fulfill ride requests
• To communicate updates or service details
• To improve our website and services
• To comply with legal obligations

3. Data Sharing

We only share your data with:

• Drivers assigned to your trip
• Payment processors (Limo Anywhere / Limo Pay)
• Affiliated companies fulfilling services on our behalf

We do not sell or rent your data.

4. Cookies & Tracking

Our website may use cookies for analytics and site functionality. You may disable cookies via your browser settings. Disabling cookies may affect certain features of the site.

5. Data Retention

We retain personal information only as long as necessary for service delivery, legal compliance, and legitimate business needs. When data is no longer required, it is securely deleted or anonymized.

6. Your Rights

You may request:

• Access to your personal data
• Correction of incorrect data
• Deletion of personal data
• To opt-out of marketing communications

To exercise any of these rights, contact us at contact@osmosblack.com.

7. Children

We do not knowingly collect data from children under 13. Services for minors require adult supervision and approval.

8. Security

We implement encryption, access controls, and secure payment processing to safeguard your data. Despite our efforts, no system is 100% secure. We will notify you in case of a data breach, as required by law.

9. Governing Law

This policy is governed by the laws of the State of Florida. We comply with the Florida Digital Bill of Rights and other applicable privacy regulations.

10. Changes to This Policy

We may update this policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our services after changes are posted indicates acceptance of the updated policy.

Contact

Email: contact@osmosblack.com
Phone: +1 (786) 530-4770
MrNate Luxury Transportation, LLC — DBA Osmos Black
2332 Galiano Street, 2nd Floor, Coral Gables, FL 33134